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Last night the power went out at my house, for no apparrent reason. I was the first person to call in the outage and the customer service person I talked to was annoying. She wanted me to go check the "fuses" in my house before she would send out people to look at the problem (there's a fine if they come out unnecessarily). told her the entire neighborhood was out, so she finally agreed to send them. It turned out that several streetlights were out, so it was a good thing I called...