I was going to post several days ago about ho we'd finally gotten the DSL problem fixed because we got a wonderful, competent person on the phone and she discovered that there was an actual problem. But now I can't. The DSL went down again yesterday and now I'm sitting at home waiting for the guy to show up to come INTO my house. Bastards. As soon as this problem is fixed, I'm switching. It's taken a month to get this far.